Warranty Policy
Every plan sold by Sasify Solutions comes with a warranty. We do not sell non-warranty products.
Last updated: 16 October 2026
Warranty periods
- Plans of 1 month or less: full warranty from Sasify Solutions for the whole plan. If it stops working at any point during the plan, we fix it or replace it.
- Plans longer than 1 month: these also come with a warranty, agreed with our support before you order. Message us on WhatsApp with the plan you want and we confirm its warranty in writing before you pay.
- No non-warranty products: we do not sell plans without a warranty.
- Plans with their own stated terms: a few Sasify-managed listings show a specific warranty on the product page. One-month ChatGPT Plus plans, including the shared account, carry a 25-day replacement warranty, and the ChatGPT Plus Ultra Stable Apple Pay account carries 30 days. Claude Team plans are not covered if Claude disables the whole workspace or organisation. Where a listing states its own terms, those terms apply.
- Credits, tokens and redemption codes: covered for the validity stated on the listing, provided the usage and redemption instructions on the listing are followed.
- Virtual numbers (SMS OTP): these are single-use numbers. If no code arrives within the 15-minute window, the price is refunded to your Sasify Wallet automatically; see the Refund and Resolution Policy.
What is covered
Contact us for access, login, activation or subscription issues during the warranty period. We assess the issue against your order and delivery record and arrange a correction, replacement or refund through order support.
Warranty depends on following the instructions delivered with your order, for example redeeming a code within the stated time, keeping the supplied email or password unchanged where the listing asks you to, staying within shared-usage and device limits, and not breaking the provider's own terms of use.
Requesting support
- Use the WhatsApp support button shown with your order, or your order history in your Sasify account, during the warranty period.
- Share the product name, order reference, order date and a clear description of the issue, with a screenshot if possible.
- Do not send passwords, payment PINs or one-time verification codes.